This page explains the steps you need to follow to set up a VirtualQ connection in PreCallAI. If any of the steps are outdated, please let us know!

  1. Go to the VirtualQ dashboard and open “Contact Center” page (https://dashboard.virtualq.tech/).
  2. Open API Tokens tab.
  3. Click the New Token button.
  4. Provide a description for your token in the Optional description field and submit the form.
  5. Copy the shown token and paste it to the API Key field on the PreCallAI connection creation page.
  6. Click Submit button on PreCallAI.
  7. Now you can start using the new VirtualQ connection!