This page explains the steps you need to follow to set up the FreeScout connection in PreCallAI. If any of the steps are outdated, please let us know!

  1. Go to your FreeScout instance.
  2. Go to the Manage > Settings > API & Webhooks page.
  3. Generate API Key.
  4. Copy the API Key value to the API Key field on PreCallAI.
  5. Click Submit button on PreCallAI.
  6. Congrats! Start using your new FreeScout connection within the flows.