Campaign DetailsWhen you click on a completed or created campaign, you can view the following details:Total Calls Placed: The total number of calls made during the campaign.Total Calls Answered: The number of calls that were answered.Total Voice Consumed: The total duration of voice used in the campaign.Call DetailsFor each call, the following information is available:Name: The name of the contact.Phone Number: The contact’s phone number.Call Duration: The length of the call.Called At: The date and time the call was made.Status: The status of the call, which can include:
Completed
In Progress
Failed
Error
Sentiment: The sentiment of the call, is categorized as:
Positive
Negative
Neutral
ActionsFeedback: You can provide feedback for each call, including a written response and a rating.