> ## Documentation Index
> Fetch the complete documentation index at: https://docs.precallai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk

<Info>
  This page explains the steps you need to follow to set up the Zendesk
  connection in PreCallAI. If any of the steps are outdated, please let us know!
</Info>

1. Fill `Zendesk Subdomain URL` with your dashboard URL, for example: `https://yourcompany.zendesk.com`.
2. Go to your Zendesk dashboard.
3. Click on **Zendesk Products** at the top right corner and click **Admin Center** from the dropdown.
4. Enter **App and integrations** section.
5. Click on **Zendesk API** from the sidebar.
6. Click on **OAuth Clients** tab.
7. Click on **Add OAuth Client** button.
8. Enter necessary information in the form.
9. Copy **OAuth Redirect URL** from PreCallAI to **Redirect URLs** field in the form.
10. Enter your preferred client ID value in **Unique Identifier** field.
11. Save the form to complete creating the OAuth client.
12. Copy the `Unique identifier` value from the page to the `Client ID` field on PreCallAI.
13. Copy the `Secret` value from the page to the `Client Secret` field on PreCallAI.
14. Now, you can start using the Zendesk connection with PreCallAI.